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Your Questions, Answered
FAQs
1. What does my $500 tree purchase include?
Your $500 purchase includes the germination, transplantation, and maintenance of your kratom tree(s) for three years. This also covers pest control, watering, and regular growth checks to ensure optimal conditions.
2. When will my tree be planted, and how do I track its progress?
Your tree may take up to 14 days to germinate. An initial progress report will be provided within three months of purchase, including confirmation when the tree is placed in the field and assigned a unique tree number.
3. What happens if my tree dies?
If your tree dies within the first year, Mitra Mundo will replace it at no additional cost.
4. What happens after the three-year maintenance period?
After the third year, an annual harvesting and processing fee of $200 per tree will be charged. This fee covers the labor and costs of maintaining, harvesting, and processing the tree.
5. Can the harvesting fee change?
Yes, Mitra Mundo reserves the right to adjust the annual harvesting and processing fee due to inflation or increased labor costs. Customers will be notified in advance of any changes.
6. Do I own the land where my tree is planted?
No, the purchase grants ownership of the tree(s) and the future harvest associated with the tree(s), but not the land itself or any rights to it.
7. Will I receive proof of my tree ownership?
Yes, you will receive a Tree Ownership Certificate, which includes your name, the number of trees owned, and the unique tree number(s).
8. What are Mitra Mundo’s limitations of liability?
Mitra Mundo is not liable for losses or damages resulting from natural disasters, fires, war, acts of God, or other uncontrollable events. Additionally, the buyer is responsible for complying with local laws and regulations and agrees to hold Mitra Mundo harmless from any claims or disputes.
9. What payment methods are accepted?
We accept various payment methods. Please contact us or refer to your receipt for more details.
10. Can I visit my tree?
Yes, you are welcome to visit your tree at Mitra Mundo Kratom Farm and participate in its harvest.
11. How do I contact Mitra Mundo for questions or updates?
For any inquiries, please reach out through our website or customer service contact information provided on your receipt.
12. Are there any guarantees about harvest yield?
While we take every step to ensure optimal growth, we cannot guarantee specific harvest yields due to factors beyond our control, such as weather conditions.
13. How will I be notified about my tree’s progress?
Progress updates, including initial germination and field placement, will be sent via email or other agreed-upon communication methods.
14. What does the receipt include?
Your receipt will confirm the date of purchase, receipt number, customer name, number of trees purchased, total amount paid, and payment method.
15. How is Mitra Mundo contributing to sustainability?
By purchasing a kratom
